FOR CLIENTS


On The Day Of Your Initial Visits:
Please be sure you bring the following items with you on the day of your appointment:
• Your pet
• A copy of your pet's complete medical record
• Any relevant x-rays
• All medications and supplements that your pet is currently taking

Please arrive 20 minutes early to complete information for your pet's medical record. Don't forget to continue your pet's normal medications. There is no need to fast your pet unless instructed to do so.

Cost Estimates:
When you make an appointment, we will give you an explanation of initial exam fees. We won't know exactly what diagnostic tests or therapies your pet may need until the examination, so it may not be possible to estimate all of the costs in advance. Once we examine your pet, we will give you an assessment of your pet's diagnostic options, treatment plans and estimated cost.

Payment Policy:
Payment in full is required at the time services are provided. Cash, check, debit card, MasterCard, Visa, American Express and Discover Card are accepted forms of payment. Care Credit is an option that may allow payments to be made over months with no interest. A deposit in the amount of the minimum treatment plan, will be required if your pet is staying at the hospital for evaluation or treatment. Also, a deposit may be required before performing additional tests or treatments.

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